In usability, function should come before AI flair
When a product pushes AI or new interaction models before it gets the basics right, usability suffers. There is a consistent pattern in recent updates by Microsoft of elevating AI…
Tag: Copilot
OneDrive and Microsoft 365 Copilot Search isn’t ready to replace the workday start experience: How Microsoft is putting AI before the most common user needs
For years, m365.cloud.microsoft served a simple but critical role as the central place to start the workday. Users could orient themselves on recent activity across files, regardless of storage location…
🚨SharePoint Document Library UI update: Why it misses the mark 👎
I have a lot to say about this from a user experience perspective and spoiler…. it isn’t very positive 😥 While I love Microsoft’s continual commitment to iterative improvement, here…
From the printing press to JMail: Making information more accessible through familiar interfaces
(Alternate title: how I’ve spent my weekend) Just as the printing press democratized access to knowledge by making books widely available, modern UX principles remind us that information isn’t truly…
Emily Mancini 