About me

I’m a lifelong learner and passionate advocate for seamless user experiences, specializing in information architecture and user interface design. I hold UX Master Certification from Nielsen Norman Group and thrive on building accessible structures that help people find what they need and better understand their surroundings.

I’m honored to have received the Microsoft Most Valuable Professional award for five consecutive years and to serve as an initiative lead in the Microsoft 365 & Power Platform Community (formerly Patterns and Practices team).

As a results-driven professional, I focus on implementing Microsoft 365 solutions that enhance usability and user satisfaction. I deliver projects on time and within budget while aligning them with company culture and overarching goals to drive adoption. My experience includes developing scalable environments for companies experiencing 10x growth in under five years, managing migrations during large-scale mergers and acquisitions, and guiding initial implementations for hesitant new users. I understand what business owners need to implement intuitive, scalable solutions.

My background as a communications manager, leadership development facilitator, and teacher gives me a well-rounded perspective for interpreting and translating user needs across industries. I embed effective training programs and compassionate change management strategies into every project, ensuring users are actively engaged in the journey. I believe a human-centered process always yields the best results.