In usability, function should come before AI flair
When a product pushes AI or new interaction models before it gets the basics right, usability suffers. There is a consistent pattern in recent updates by Microsoft of elevating AI…
Month: February 2026
Microsoft Teams app bar changes: When “clean” design undermines usability
Tech companies have so many competing priorities that lead to design evolution and there is always a choice to be made around, Does this change help people do their work,…
90,000 People Sharing One Breath: Community at a Bad Bunny Concert in Buenos Aires
In August, my apartment unexpectedly went under construction two weeks before my lease renewal. As the jackhammers arrived outside my windows with a promise to stay for the next two…
Why “Build” isn’t an intuitive label in the new SharePoint App Bar
Nielsen Norman Group usability principles, “Create” is a better navigation label than “Build” because it aligns with users’ existing mental models, reduces ambiguity, provides clearer information scent, and describes a…
Emily Mancini 